Privacy Policy

1. Introduction

Welcome to ParkUp. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and store your personal information when you use our app or services.

By using ParkUp, you consent to the practices described in this policy. Please read it carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Contact details (name, email address, phone number)
• Profile information (username, password, profile picture)
• Payment information (credit card details, billing address)
• Vehicle information (license plate, vehicle make/model)
• Location data (GPS coordinates when using map features)

2.2 Usage Information

We also collect information about how you use our app:

• App activity (searches, bookings, listings)
• Device information (device type, operating system)
• Log data (IP address, access times, app features used)
• Cookies and similar technologies

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To process transactions and manage your account
• To verify parking space listings and bookings
• To send you notifications about your bookings, payments, and account activity
• To improve our app and develop new features
• To respond to your inquiries and provide customer support
• To prevent fraud and ensure security

4. Data Sharing and Disclosure

We may share your information with:

• Service providers (payment processors, cloud services)
• Other users (limited information for booking/renting purposes)
• Legal authorities (when required by law)
• Business partners (with your explicit consent)

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Delete your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically for any changes.