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Have questions or feedback? We're here to help! Reach out to us and we'll get back to you as soon as possible.

Get in Touch

Email Us

[email protected]

We typically respond within 24 hours

Call Us

+974 3097 5223

Mon-Fri: 9AM-6PM (Qatar Time)

Live Chat

Available in the ParkUp App

Get instant help from our support team

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM (Qatar Time)

Need Immediate Help?

For urgent parking issues or technical support, please use the in-app chat feature or call our support line directly.

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Frequently Asked Questions

How do I list my parking space?

Download the ParkUp app, register as an owner, add your space details, photos, pricing, and submit for verification. Once approved, your listing goes live.

How do I book a parking spot?

Search for spots near your destination, compare options, select your preferred time slot, and complete payment. You'll receive confirmation and access details instantly.

What payment methods are accepted?

We accept credit/debit cards, our in-app wallet system, and major payment platforms. All transactions are secured with industry-standard encryption.

How do I withdraw my earnings?

Go to your Wallet section, select 'Withdraw Funds', choose your preferred payment method, enter the amount, and confirm. Processing typically takes 1-3 business days.